Privacy Policy

Storygame Tech Ltd ("Storygame," "we," "us," or "our") is a technology company registered in the Dubai International Financial Centre (DIFC), Dubai, UAE. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at storygame.io or engage with our services.

2.1 Information You Provide

We collect information that you voluntarily provide when you interact with our website, including:

• Contact form submissions: name, email address, phone number, company name, and project details
• Lead capture forms: name, email address, and business inquiry details
• Email correspondence sent to support@storygame.io

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies and analytics tools, including:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Device type, operating system, and screen resolution
• Pages visited, time spent on pages, and navigation paths
• Referring website or source

We use Google Tag Manager (GTM-T3VZGXMN) to manage analytics and marketing tags on our website. Through Google Tag Manager, we may deploy the following types of cookies and tracking technologies:

• Essential cookies: Required for the website to function properly, including session management
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to track visitors across websites for advertising purposes

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send project proposals, quotes, and follow-up communications
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights
• To send occasional updates about our services, with your consent

We may share your information with the following categories of third-party service providers who assist us in operating our website and delivering services:

• Analytics providers: Google Analytics for website traffic analysis
• Cloud hosting: Vercel for website hosting and deployment
• Email services: For sending transactional and inquiry-related emails
• CRM systems: For managing client relationships and project inquiries

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: retained for up to 24 months after the last interaction
• Analytics data: retained according to Google Analytics default retention settings
• Client project data: retained for the duration of the business relationship and as required by applicable law

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, and access controls.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal obligations
• Objection: Object to the processing of your data for certain purposes
• Data portability: Request transfer of your data in a machine-readable format
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details provided below.

Your information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and India, where our offices are located. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Company: Storygame Tech Ltd
• Email: support@storygame.io
• Address: Innovation One, GATE Avenue L1, DIFC, Dubai, UAE
• Phone: +971 50 524 9213